Platform service monitoring

Depending on the monitoring system used in the organization, a specialist must choose a method for monitoring the status of platform processes.

The page describes all the processes that need to be kept in working order for the platform to fully operate.

We recommend checking for the existence of a process by name using the tools built into the monitoring system or using the pidof utility.

note

The following information is necessary :

• RAM usage;
• CPU usage;
• disks ad free space;
• opened files and connections.

Components

Name	Default IP	Default port
MongoDB (control) Single or cluster	127.0.0.1	27017
MongoDB (accounts) Single or cluster	127.0.0.1	27018
SSDB (actions)	127.0.0.1	4410
SSDB (hb)	127.0.0.1	4420
SSDB (notify)	127.0.0.1	4430
SSDB (stats)	127.0.0.1	4440
RabbitMQ	0.0.0.0	5672

Processes and services

Platform executable files are located at {BASEDIR}/ak/bin.
PID-files are located at {BASEDIR}/pids.
Logs are located at {BASEDIR}/logs.

tip

For complete list of processes you can use {BASEDIR}/akd --processes.

Binary file name	Process name	Default IP	Default port	Description
adminwebcontrol	AK:adminwebcontrol	127.0.0.1	8081	Web interface
akmtad Can be moved to a remote host	AK:akmtad	127.0.0.1	13444	Mail transfer agent, AKMTA
api	AK:api	127.0.0.1	8801	API
cookie_saver Can be moved to a remote host	AK:cookie_saver	127.0.0.1	8099	Visitor cookie processing
proctask Can be moved to a remote host	AK:proctask	127.0.0.1	8962	Task processing, mailing launching
procactions	AK:procactions	-	-	Statistic events processing (opens, clicks)
proceventgen	AK:proceventgen	-	-	Demo event generator
prochook	AK:prochook	-	-	Action hooks
procpixel	AK:procpixel	-	-	Pixel events processing
procintegras	AK:procintegras	-	-	External systems integration (AppMetrica etc.)
procleadsaver	AK:procleadsaver	-	-	Import events processing
procnotify	AK:procnotify	-	-	Notifications processing The process was removed in versions v2024.2.68.2.2206 and later; its functionality was migrated to proctask.
procpush	AK:procpush	-	-	Push events processing
procresume	AK:procresume	-	-	Suspending and refreshing subscriptions
procrpc	AK:procrpc	127.0.0.1	8972	RPC-client for internal connections
procsenderev	AK:procsenderev	-	-	Events processing
procsmsev	AK:procsmsev	-	-	SMS sending events processing
procsmslisten	AK:procsmslisten	127.0.0.1	8803	SMS gateways events processing
proctrigger	AK:proctrigger	-	-	Triggers processing
procwebver	AK:procwebver	-	-	Email web versions processing
procworkflow	AK:procworkflow	127.0.0.1	6060	Scenarios processing
pywebcontrol	AK:pywebcontrol	127.0.0.1	8080	Proxying requests to webcontrol
stataggregator	AK:stataggregator	-	-	Statistics aggregator
tariffcontroller	AK:tariffcontroller	-	-	Tariff controller The process was removed in versions v2024.2.68.2.2206 and later; its functionality was migrated to proctask.
trkaction Can be moved to a remote host	AK:trkaction	127.0.0.1	8095	Tracking events registration
trk_amazon_sns Can be moved to a remote host	AK:trk_amazon_sns	127.0.0.1	8093	Amazon MTA events registration
trkmandrill Can be moved to a remote host	AK:trkmandrill	127.0.0.1	8094	Mandrill MTA events registration
trkimage Can be moved to a remote host	AK:trkimage	127.0.0.1	8096	Pixel events registration
trkpush Can be moved to a remote host	AK:trkpush	127.0.0.1	8100	Push events registration
trkread Can be moved to a remote host	AK:trkread	127.0.0.1	8097	Email reads events registration
trksms Can be moved to a remote host	AK:trksms	127.0.0.1	8098	SMS events registration
trkwebversion Can be moved to a remote host	AK:trkwebversion	127.0.0.1	8199	Web-versions events registration
webcontrol	AK:webcontrol	127.0.0.1	8082	User interface

Problem diagnostics

Additionaly you can gather the required information and ask our team to help.

This page will give you the instructions.