Connection to 360dialog
To integrate the platform with WhatsApp*, you need to configure a connection to one of the WhatsApp* Business API providers. This article explains how to set up a connection with the provider 360dialog.
First, you need to apply for an account registration with 360dialog through this form.
Once you have completed your registration, go to the Altcraft platform.
In the main menu, go to Settings → Connections. Select connection type — 360dialog. Click the "Create" button on the top bar.
You'll need an API token from 360dialog. After completing the registration in 360dialog, you will automatically enter the 360 Client Hub. A window will appear where you can generate your API key. The key must be saved.
If you accidentally closed this window, you can generate a new API key. To do this, go to the "WhatsApp Accounts"* section and click on the "Generate API key" button.
Enter the API token generated in the provider's account and click on the "Check" button to confirm its validity.
If the token has been verified, you will see which phone number the connected account is linked to:
Specify a name and description for the connection. Save the connection by clicking on the "Save" button on the top bar.
*The Meta organization, which owns Instagram, Facebook and WhatsApp products, has been declared as extremist and banned in Russia.