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Profile export

Profile history export allows you to download information about all profiles in the database or segment. The data will be downloaded as a csv file. You can choose the data you want to receive.

To start exporting, select a database or segment and click in the toolbar:

Export fields

Check the profile fields to be downloaded. The buttons at the top of the page can help here — check all fields, uncheck all of them, or check only opt-in fields. Opt-in data includes registration information: email, date, links and IP address at the time of registration.

The following profile fields are available for export:

The table below describes behavioral and system fields:

Behavioral fields

Export fieldColumn in fileDescription
Send date
Send SMS date
Send push date
SendDate
SendSMSDate
SendPushDate
Date and time of the first message sent (Email, SMS, Push)
Open date
Open push date
OpenDate
OpenPushDate
Date and time when the message was last opened (Email, Push)
Click date
Click SMS date
Click push date
ClickDate
ClickSMSDate
ClickPushDate
Date and time of the message was last clicked (Email, SMS, Push)
Deliv date
Deliv SMS date
Deliv push date
DelivDate
DelivSMSDate
DelivPushDate
Date and time when the message was last delivered (Email, SMS, Push)
Read dateReadDateDate and time when the message was last read (Email)
Reply dateReplyDateDate and time when the message was last read (Email)
Confirm dateConfirmDateDate and time when the confirmation link was clicked
Pixel datePixelDateDate and time when the pixel was last activated
Sent
SMS sent
Push sent
SendExists
SendSMSExists
SendPushExists
Whether a message was sent for the entire period of interaction with the profile or not (Email, SMS, Push)
Opened
Push opened
OpenExists
OpenPushExists
Whether a message was opened for the entire period of interaction with the profile or not (Email, Push)
Clicked
SMS clicked
Push clicked
ClickExists
ClickSMSExists
ClickPushExists
Whether a message was clicked for the entire period of interaction with the profile or not (Email, SMS, Push)
Delivered
SMS delivered
Push delivered
DelivExists
DelivSMSExists
DelivPushExists
Whether a message was delivered for the entire period of interaction with the profile or not (Email, SMS, Push)
ReadReadExistsWhether a message was read for the entire period of interaction with the profile or not (Email)
Reply existsReplyExistsWhether a message was replied for the entire period of interaction with the profile or not (Email)
ConfirmedConfirmExistsWhether there was a click on the confirmation link in the message for the entire period of interaction with the profile or not
PixelPixelOpenExistsWhether any pixel was activated for the entire period of interaction with the profile or not

System fields

Export fieldColumn in fileDescription
CreatedCreateTimeDate and time the profile was created
UpdatedUpdateTimeDate and time the profile was updated
Subscriptions (linear)
The following subscription data is exported:
  • subscription_resource_id
  • subscription_channel
  • subscription_status
  • subscription_priority
  • subscription_hash_id
  • subscription_is_delete (whether the subscription to the resource was deleted or not)
  • subscription_email
  • subscription_phone
  • subscription_subscription_id (push subscription ID)
  • subscription_provider (push provide)
  • subscription_date
  • subscription_ip
  • subscription_url

Subscriptions (base64)
Subscription data is exported as a base64 encoded string
utm_campaign
utm_source
utm_medium
utm_content
utm_term
UtmCampaign
UtmSource
UtmMedium
UtmContent
UtmTerm
UTM tags
Static segment IDsStaticSegmentsID of the static segment that the profile belongs to
IDIdprofile_id

Export settings

In this block, you set additional export settings. You can export the data of profiles that have a certain global status, as well as limit the number of downloaded profiles:

To download information about profiles with a subscription to a specific resource, activate the "Filter by specific subscriptions" option. Select a resource and optionally a subscription status.

In some cases, a resource subscription is added to a profile, but deleted after some time. If you want the file to contain profile data with a deleted subscription to the selected resource, check the box "Include deleted subscriptions".


Once you have selected the fields to export and set up the export details, click on the "Export" button. The platform will start the process. Go to the "Tasks" section to download the generated file containing profile data.