Update profile

Description

Updates a customer profile.

Can delete custom fields, add or delete tags, increase or decrease field values. See update functions for reference.

Request URL

Method: POST

https://example.com/api/v1.1/profiles/update

Request parameters

caution

• For JSON body use the following header: Content-Type: application/json.
• For XML body use the following header: Content-Type: application/xml.

Parameter	Type	Example	Required	Description
token	string	"abcdefghijklmnqrstuvwxyz"	Yes	API token
db_id	int	1	Yes	Database ID
matching	string	"email" "email_profile" "email_sub" "phone" "phone_sub" "profile_id" "push_sub" "custom" "custom_sub" "email_phone" "email_phone_sub"	No, if matched by email	Profile matching mode By default — email For each type of matching, certain fields must be passed in the request body. Learn more about these fields here.
skip_triggers	bool	true	No	Skip trigger events. By default – false
skip_invalid_subscriptions	bool	true	No	Skip invalid subscriptions By default – false
detect_geo	bool	true	No	Detect location by _regip or _ip from data object
add_to_segments	array	[1, 2]	No	Add a profile to a segment
remove_from_segments	array	[1, 2]	No	Remove a profile from a segment
data	JSON object	{ "_fname": "John", "_lname": "Doe" }	Yes	Profile fields data, including resource subscription data (subscriptions)

Subscriptions array

The subscriptions array stores data about the profile's subscriptions to resources. One object is one subscription.

Parameter	Type	Example	Description
resource_id	int	1	Resource ID
status	string	"subscribed"	Subscription status It is recommended to pass the parameter in the request only in cases where it is necessary to update the subscription status.
priority	int	1	Subscription priority If the subscription priority is passed in the request, the "Increase priority for new subscriptions" option in the resource does not work.
custom_fields	object	{    "_browser_name": "Chrome",    "_device_type": "web" }	System and custom subscription fields. You can get information about available subscription fields in a resource using the /v1.1/resources/fields_get method
cats	array	[    "category_1",    "category_2" ]	Resource categories to which to subscribe the profile.
Email channel
channel	string	"email"	Channel type
email	string	"john@example.com"	Email
SMS channel
channel	string	"sms"	Channel type
phone	string	"+79000000000"	Phone number
Push channel
channel	string	"push"	Channel type
provider	string	"Firefox"	Provider type
subscription_id	string	"abcdefghijklmnqrstuvwxyz"	Subscription ID
Telegram Bot channel
channel	string	"telegram_bot"	Channel type
cc_data	object	{    "id": 1 }	Telegram Bot chat ID
WhatsApp* channel
channel	string	"whatsapp"	Channel type
cc_data	object	{    "phone": "+79000000000" }	Profile phone number on WhatsApp*
Viber channel
channel	string	"viber"	Channel type
cc_data	object	{    "phone": "+79000000000" }	Profile phone number on Viber

Request example

JSON

{
     "token": "abcdefghijklmnqrstuvwxyz",
     "db_id": 1,
     "matching": "email",
     "email": "example@example.com",
     "detect_geo": true,
     "data": {
        "_fname": "Olly",
        "_lname": "Lambert",
        "email": "example@example.com",
        "phones": ["+79000000000"],
        "subscriptions": [
            {
                "channel": "email",
                "email": "example@example.com",
                "resource_id": 2,
                "custom_fields": {
                    "_browser_name": "Firefox",
                    "_device_type": "web",
                    "custom_field_1": "test value"
                },
                "cats": [
                    "category_1",
                    "category_2"
                ]
            },
            {
                "channel": "sms",
                "phone": "+79000000000",
                "resource_id": 1
            },
            {
                "channel": "push",
                "subscription_id": "a81c264a938b475",
                "provider": "android-firebase",
                "resource_id": 1
            },
            {
                "channel": "telegram_bot",
                "cc_data": {"user_chat_id"}
            },
            {
                "channel": "whatsapp",
                "cc_data": {"user_phone"}
            },
            {
                "channel": "viber",
                "cc_data": {"user_phone"}
            }
        ],
        "_bdate": "1990-02-22T21:00:00Z",
        "_sex": 0,

        "_regdate": "2019-03-14T22:00:00Z",
        "_regip": "94.231.119.122",
        "_ip": "94.231.119.122",

        "_tz": "Europe/Moscow",
        "_postal_code": "390000",

        "_os": "Windows 10",
        "_browser": "Firefox",

        "_vendor": "form_#31",

        "custom_field": "custom_value"
    }
}

XML

<xml>
    <token>abcdefghijklmnqrstuvwxyz</token>
    <db_id>1</db_id>
    <detect_geo>true</detect_geo>
    <email>example@example.com</email>
    <matching>email</matching>
    <data>
        <_bdate>1990-07-06</_bdate>
        <_browser>Firefox</_browser>
        <_fname>FirstName</_fname>
        <_ip>192.168.0.179</_ip>
        <_lname>LastName</_lname>
        <_os>Windows 10</_os>
        <_postal_code>1230000</_postal_code>
        <_regdate>2023-07-06</_regdate>
        <_sex>female</_sex>
        <_vendor>9</_vendor>
        <email>example@example.com</email>
        <phones>+79511059000</phones>
        <subscriptions array='true'>
            <email>example@example.com</email>
            <channel>email</channel>
            <resource_id>29</resource_id>
        </subscriptions>
        <subscriptions>
            <email>example@example.com</email>
            <channel>email</channel>
            <resource_id>28</resource_id>
        </subscriptions>
    </data>
</xml>

Response example

JSON

{
  "error": 0,
  "error_text": "Successful operation",
  "profile_id": "54759eb3c090d83494e2d804"
}

XML

<xml>
    <error>0</error>
    <error_text>Successful operation</error_text>
    <profile_id>c1are24fu213lwith21that2axe9<profile_id>
</xml>

Response parameters

Parameter	Type	Description
error	int	Error code
error_text	string	Error text
profile_id	string	Profile ID

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*The Meta organization, which owns Instagram, Facebook and WhatsApp products, has been declared as extremist and banned in Russia.