Market

Market allows you to transfer product and order data to the platform and use it in customer communications. Data can be transferred automatically via API or a product feed, or manually by uploading a file.

The imported data can be used for the following purposes:

• inserting order details into message templates;
• triggering events based on order status changes;
• segmenting customers based on purchase data.

Before you get started, make sure you have the required roles enabled for the user and token:

To work with the Market module, we recommend using API requests. If you are using the platform interface, please follow the instructions below:

Market settings

Start with this guide to create the main entities in the market: sales channel, points of contact, categories, regions, order item statuses, etc.

Products

Learn how to create products and SKUs. You can add products manually or import them from a yml file.

Orders

Learn how to create orders: select a sales channel, a contact point, a customer profile, and then add line items.

Market variables in message template

Read about how to use product and order data in message templates.

Guide: how to send an order confirmation email

This guide help you send your first order confirmation email.