Skip to main content
Altcraft Docs LogoAltcraft Docs Logo
User guideDeveloper guideAdmin guide
Company siteHelp center
English
  • Русский
  • English
v72
  • v74
  • v73
  • v72
Login
  • User documentation
  • FAQ
  • Altcraft glossary
  • Profiles and databases
  • Communication channels
  • Segmentation
  • Message templates
    • Working with message templates
      • Working in the editor
      • Email-template
      • SMS template
      • Push template
      • Telegram template
      • WhatsApp template
      • Viber™ template
      • Notify template
    • Visual editor for email-template
    • Template fragments
    • Image gallery
    • Content personalization
    • Creating tables based on array elements
    • Block editor for email template
    • Variables and Functions in Altcraft
    • Dynamic content in messages
    • Importing and exporting a message template
    • Importing a template from a third-party service
    • Exporting a template from Pixcraft
  • Campaigns
  • Automation scenarios
  • Market
  • Loyalty programs
  • Reports and analytics
  • Integrations
  • Weblayers
  • Settings
  • API requests: where to start
  • Changelog
  • library
This is documentation for Altcraft Platform v72. This documentation is no longer maintained.
The information for up-to-date platform version at this page is available (v74).
  • Message templates
  • Working with message templates
Documentation for version v72

Working with message templates

To view existing templates and add new ones, open the Templates section in the main menu, then go to the item of the same name:

The list shows all of your message templates available in the account or in the access group. To find a template in the general list, enter the template name or its ID in the search bar. You can also filter templates by tags, sending (communication) channel. You can also display only drafts or ready-made templates.

Click on the template and it will open the message preview. Here you can check how the message will look in different channels and on different devices.

General information for each template is:

  • The presence of a confirmation link — a template with such a link is required when using Double opt-in subscription.
  • The presence of external content — the use of links to dynamic JSON content in the template.
  • Adding to the stop list when unsubscribing — if the subscriber clicks the unsubscribe link in the message template, he will be included in the selected stop list.
  • Suppression list - a campaign using a template will block sending an email to a subscriber whose contacts are in the specified suppression list.

A quick action menu is available:

— draft mode.

— export the template.

— go to the template report.

— clone the template.

— delete the template.

To add a new template, click the + Create button at the top of the page. If you need to edit an existing template, click on its title.

Read more about working with the template editor and about templates for each communication channel in the following articles:

Working in the editorWorking in the editor

Working in the editor

Email-templateEmail-template

Email-template

SMS templateSMS template

SMS template

Push templatePush template

Push template

Telegram templateTelegram template

Telegram template

WhatsApp templateWhatsApp template

WhatsApp template

Viber™ templateViber™ template

Viber™ template

Notify templateNotify template

Notify template

Last updated on Dec 7, 2024
Previous
Message templates
Next
Working in the editor
© 2015 - 2025 Altcraft, LLC. All rights reserved.